Accessibility Policy

Document with special formatting.

Universal Access

Accessibility between the years 2009 and 2014

In 2009 we took the initiative to participate in two national and European Accessibility programmes: the program "Access to the Information Society by Citizens with Special Needs" and the program "e-Inclusion" of the European Union. In order to guarantee 100% compliance with the official rules, our website started to be permanently monitored, in the following year, through an automatic Accessibility validator created especially by the Agency for the Knowledge Society (Agência para a Sociedade do Conhecimento - UMIC).

In 2010 we became the first and only Web Design company in Portugal with a website with maximum accessibility level "AAA". The certificate was assigned and validated by UMIC through a real-time control tool.

Monitoring was carried out by an external application and was located on the front page of our website. The indicator assigned a variable ranking according to various accessibility parameters. When the website complied with all established standards, the maximum rating level assigned was represented by "AAA" (100%). In addition, the agency always had the courtesy to indicate the presence of false positives that could compromise the real effectiveness of the development criteria.

Why comply with these standards? The use and compliance with accessibility standards made it possible for all blind and visually impaired citizens to enjoy a navigation experience without any obstacle to interaction and usability.

The accessibility indicator was made available by the same entity until 2014 (when the database was deactivated by UMIC). The address for consultation was available during this supervision period at:

At the UMIC consultation address, it was possible to verify in real time all the accessibility parameters of the Pulsaris website. However, as the indicator was deactivated in 2014, our website no longer followed the accessibility criteria defined in the respective portal and in the "Portuguese validator for WCAG 2.0." (Web Content Accessibility Guidelines 2.0, December 2008).

New Accessibility Criterion

Following the decision to deactivate the previous validator and with the elimination of the database where Pulsaris was identified with the ID "1556", our website then began to follow solely and exclusively the accessibility criteria defined by a World Wide Web Consortium (W3C).

The W3C accessibility criteria may be freely consulted on the following pages:

Our website follows the general W3C accessibility guidelines. However, with the 2018 code restructuring, there may be elements of the website that do not fully comply with these parameters, despite the "validation markup" of the website's HTML code being valid and not display any errors.

The existence of numerous auxiliary navigation tools and the high levels of integration of accessibility functions in operating systems and Internet browsers allow us to streamline the rules and criteria for the development of our website.

If you feel affected or harmed during your navigation, we would like to express our attention and inform you that you can contact us at the following email address:

In your message, you can detail, briefly or extensively, the problem or technical parameter that is disturbing your navigation on our website, and we will do our best to assist you in this matter.

Universal Internet Access

If you have contacted us, while waiting for our response, we suggest reading the W3C space dedicated to Accessibility. In this space you can find an extensive list of resources for citizens with difficulty accessing Internet content, motivated by and/or the result of a permanent or temporary disability.

Best wishes for a good navigation in cyberspace.